Workforce Surveys

Recognize This! – HR priorities are many. Solving one can be the solution to many others.

Concluding my week-long series on the Top 5 Critical HR Priorities for 2011 from the Corporate Leadership Council HR global agenda poll, is a tie!

Priority 5 for HR in 2011: A Tie! — Improving Employee Performance, Workforce Planning, Improving Strategic Effectiveness of HR

Improving Employee Performance
has a lot to do with management of the company culture itself. Two research studies on this topic seem to contradict each other. The first argues changing culture is hard because it’s “sacred.” If you break culture down into climate, and then into habits, change becomes easier because are more willing to change habits. Based on brain science, the second study argues habits are, in fact, hard to change because doing so is actually painful, requiring a conscious override of “deeply comfortable neuronal circuitry. But (and this is a critical point I think the first researcher would also agree with):

“Therefore, to engender change among people in an organization, it’s important to keep attention focused on the desired end state, not on avoiding problems. This goal-directed positive reinforcement must take place over and over. The most effective way to achieve this is to set up practices and processes that make it easy for people to do the right thing until it becomes not only second nature, but an ethic taken to heart (and to the brain) by the entire company.”

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