Judith M. Bardwick, clinical professor of psychiatry at the University of California San Diego, recently posted to the Huffington Post included the transcript of her interview with literary critic Robert Morris on employee recognition. Judith hits on four best practices of strategic recognition: be timely, be specific, be meaningful and be personal.
“I find the most effective forms of recognition are personal and either spontaneous or very close in time to a significant accomplishment. … Whether literally or symbolically, say thanks! and in a timely fashion. … What’s necessary is exquisitely simple: in one way or another, express your gratitude meaningfully and personally for what someone has done and your real pleasure in having them around. … “An easy and very effective sign of appreciation, for example, is a letter from someone’s boss — or that person’s boss — signaling appreciation for very specific accomplishments. In itself, that’s effective. It’s even more effective when, for example, flowers are sent to that person’s family thanking the family for their generous gift of that person’s time.”
Posted in Featured, Strategy Alignment, Talent Management | Comment »