HR Rehab: Implementing the Second Step

Someone in the group whined, “We can’t implement this step; employees need to know that they can come to us.”  Others worried about the tone of the step and how it goes against the good nature of HR people everywhere.  Being a fan of Larry Winget (”Shut up, Stop Whining and Get a Life”), I kinda liked the sound of the step myself: “HR isn’t the Complaint Department or your Kindergarten teacher.  We’re going to teach people to grow-up and stop wasting our time like they’re 5-year-olds who can’t share their toys.”

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