What if a Manager comes to your office (HR), looks really crossed, complains about a particular subordinate regarding his unprofessional attitude, tardiness and frequent absences telling you to take the strictest action against the one. When asked that if he has counseled his subordinate regarding the matter, the answer is NO and then in the lunch time you will see both of them together hand in hand going out for lunch and taking more time than it is allowed, what would you do?
I think in this case you need to counsel both the Manager and his subordinate. In my opinion Managers are responsible for each and every action of their subordinates before anything comes in the boundaries of HR. The managers should come to HR for help when they see that they are unable to correct someone’s actions and when something is really wrong.