I’m sure we’ve all had bosses that have driven us mad. Inevitably thoughts drift through our heads of the dastardly things we’d like to do to that individual to get them back for the perceived hell they’re putting us through.
For the record, I should probably state that I don’t personally believe that such behaviour helps you and a victim mentality can easily set in whereby the perceived slight gets bigger and bigger. Alas, for those of you who fancy a bit of retribution in the workplace, new research sheds some light on when you can take the mental voodoo doll and turn it into physical acts of retaliation.
The researchers surveyed professionals in the San Francisco area and based each question around two hypothetical workplace situations.
The first involved a manager that sexually harassed one of his employees, who was forced to leave as a result. The manager subsequently needs something from the friend of the harassed individual. People were asked to rate the acceptability of certain actions, from actively hiding the file to playing dumb and pretending ignorance of its location.
The result of the survey found that people generally frowned upon taking active measures to hurt the boss (hiding the file in this case), but found inaction (i.e. playing dumb) a much more palatable course of action.
In the second scenario, a boss gave a bonus to his friend in the office rather than the best performing individual on their team. The boss then turns to the shunned individual for help in picking a marketing plan. Here responses were more divided. If an answer was required by the boss immediately respondents were divided 50/50 between helping or not. When time pressure was removed, however, and the option of ignoring the request opened up, 25% took that route, thus meaning those that would punish the boss in some way rose to 59%.
To add further intrigue to the research, it was found that the passive retaliation approach was favoured by women, with men preferring more direct retaliation.
With the number of people unhappy with their bosses at an all-time high, managers of all types should be aware of the often hidden consequences of their behaviour and look to adopt a fairer approach to their work to prevent the passive withdrawal of effort highlighted by the study.
Is it possible to measure dissension in the ranks? Does it pay to get grievances in the open before they fester? Let me know your thoughts below.
Adi Gaskell is the editor of The Management Blog for the Chartered Management Institute, the leading professional body for managers and leaders in the UK.
Posted in Exclusive Content, Featured, General Human Resources | 4 Comments »
I think managers often feel they can get away with unfair treatment, because of their position/status. Retalitaiton could be a form of a wakeup call, but I could see it working to the employees’ disadvantage. Karma works in weird ways. So talking out the grievances is probably the better, safer route.
Posted on 3. May 2011 at 14:13
How do you talk it out with a psychopath?
Posted on 4. May 2011 at 23:33
[...] don’t subscribe to this, but learned about it through a blog post that summarized the study. This blog post was then shared on a LinkedIn group with a more sensationalized question [...]
Posted on 6. May 2011 at 08:57
Revenge whether active or passive ulitmately does little to empower the member of staff.
Understanding what is going on and why and seeing yourself as part of the solution is far more useful. Of course it is hugely annoying when the boss is unreasonable, unfair or down right nasty but joining in will simply make things worse.
A change of perpective and a different approach will create a different outcome. Rather than asking “how can I get back at this person” asking “what is really going on here? What is it that is making my boss feel they need to be controlling etc what can I do that will make a positive difference and where I will take control of my working life in a thoroughly professional way.
Many of my clients have used this approach and turned around a difficult situation, created an ali in the boss and given their careers a boost, or decided that they would move on to an organisation where they would be valued.
Posted on 9. May 2011 at 07:05