My friend who is still looking for a job in Human Resources is about ready to quit the field due to the seven things that many HR departments do to discourage job applicants:

1. Use third parties to screen out candidates.

2. Make the web site application process long and complicated.

3. Instead of a human, use a resume retrieval system that eliminates candidates.

4. Don’t ever get back to applicants.

5. Don’t sound too friendly when doing phone interviews (don’t want to get their hopes up).

6. If they ever make it through 1-5, put them through a grueling interview process.

7. Leave them hanging for an answer.

I told him that I must have been doing it wrong all these years.  I always thought of my applicants as customers and tried to treat them that way.  Yes, many times it was difficult due to volume, but it was always possible.

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